A KLM flight operating from Amsterdam to Singapore made a diversion to Mumbai after the toilets became inoperative during the flight on 27 June 2024.

KLM flight KL835, a Boeing 777-300 out of Amsterdam Schiphol Airport (AMS), encountered a problem with the toilets becoming inoperative whilst en route.

KLM KL835 Amsterdam-Singapore

Flight crew elected to divert to Chhatrapati Shivaji Maharaj International Airport (BOM) from a point approximately 400 miles north-west of Mumbai, India.

The aircraft landed in Mumbai just over an hour after the in-flight diversion was initiated. According to the online source the Aviation Herald, flight crew advised that the waste holding tanks for the lavatories were full.

Flight track of KLM flight KL835 from Amsterdam-Singapore, showing diversion to Mumbai.

Upon landing at Mumbai, the problem was rectified and the aircraft was then able to continue to Singapore following a ground delay of approximately two hours.

Flight Details

Flight data for the service shows that the flight KL835 made a departure out of Amsterdam Schiphol airport (AMS) at 2221 local time AMS.

The flight then proceeded normally, climbing to flight level FL350 (35,000 feet) for the south-easterly route to Singapore.

Flight crew then made the decision to divert from the cruise to the northwest of Mumbai.

Simply Aviation, CC BY 2.0, via Wikimedia Commons

The aircraft conducting the KL835 service to Singapore Changi Airport (SIN) was a Boeing 777-300ER, registered PH-BVW. This is a 3.5 year old wide-body aircraft belonging to the national carrier KLM Royal Dutch Airlines.

It has been in operational service with the airline since its initial delivery in March 2021.

KLM Royal Dutch Airlines, often referred to simply as KLM, is the Netherlands’ national airline. Founded in 1919, KLM is the oldest airline still operating under its original name.

Here’s a quick overview of KLM:

  • Headquarters: Amstelveen, Netherlands
  • Hub: Amsterdam Airport Schiphol (AMS)
  • Subsidiary of: Air France-KLM Group
  • Member of: SkyTeam alliance
  • Destinations: 163 (including 76 intercontinental destinations and 87 European destinations)
  • Fleet: 110 aircraft (excluding subsidiaries)
  • Frequent-flyer program: Flying Blue

Click the banner to subscribe to our weekly Emergencies and Incidents newsletter.

Click the photo to join our WhatsApp channel so then you can stay up to date with everything going on in the aviation industry!