Currently, there are over 1,800 GCCs in India and this is likely to increase over 2,400 by 2030. As of 2025, over 2.1 million people are employed in GCCs and it will house over 4.5 million in 2030.
India is home to GCCs of over 70 Retail/CPG companies employing over 85,000 professionals. Retail/CPG is one of the fastest growing GCC segments in India, with BestBuy, 7-Eleven, Giant Eagle, Lululemon, Adidas, and Neiman Marcus, among others, opening centers between 2020 and 2024.
Vikram Ahuja, Co-Founder, ANSR, said, “As GCCs become core to enterprise strategy, the way they think about talent is continuously evolving — adapting to new business needs, technologies, and expectations. In a world shaped by AI, shifting expectations, and rapid change, the GCCs that succeed will be the ones that treat talent as a true strategic advantage — combining agility, purpose, and a focus on future-ready leadership.”